In the event that you received a loan finalization SMS/email message from us, but you haven’t received your money, the reason is likely to be:
- Your bank has not yet implemented systems capable of enabling same day payments/clearance; OR
- Your application was finalized after 4:00PM, then it is likely that the bank will process the funds to show in your account on the next business day; OR
- Your bank might have a delay in showing the payment on your statement.
If you are unsure and the payment still hasn’t appeared within 24 Hours, please contact your bank for more information.
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