In the event that you received a loan finalization SMS/email message from us, but you haven’t received your money, the reason is likely to be:

  • Your bank has not yet implemented systems capable of enabling same day payments/clearance; OR
  • Your application was finalized after 4:00PM, then it is likely that the bank will process the funds to show in your account on the next business day; OR
  • Your bank might have a delay in showing the payment on your statement.

If you are unsure and the payment still hasn’t appeared within 24 Hours, please contact your bank for more information.